Brains on Fire: Igniting Powerful, Sustainable, Word of Mouth Movements

Geno Church
May 17, 2012 • 8:30–11:30 a.m.As Word of Mouth Inspiration Officer at the 12-year-old company Brains on Fire, Geno Church has a plethora of ideas about how to get your internal and external client-base to talk up projects and initiatives that are important to them. He and two colleagues share what they have learned from years of successful marketing efforts in their new book: Brains on Fire: Igniting Powerful, Sustainable, Word of Mouth Movements.
The premise for their book is that even though people typically feel resistant to “marketing,” they actually market causes and communities they care about all the time. Especially with the advent of new technologies, such as Twitter, YouTube, and Facebook, individuals are speaking out, talking back, and spreading the word every single day. Church will give you insights into how to harness people’s passion and interconnectedness for your own strategies and plans.
He will give you the keys to building long-term momentum both online and offline for your product, service, or organization. Featuring ten lessons you can start building on today, Church will take you step by step through ways to inspire excitement and engage customers and other stakeholders who will advocate for you.
Church received a Bachelor’s degree in Advertising from the University of South Carolina.
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Leadership Competencies
Gain skills and enhance the following capabilities:
STRATEGIC ORIENTATION
- Innovation Management: Is good at bringing the creative ideas of others to market. Has a sense about managing the creative process. Has good judgment about which creative ideas and suggestions will work. Can project how potential ideas may play out in the marketplace.
- Learning on the Fly: Open to change. Experiments and will try anything to find solutions. A relentless and versatile learner. Analyzes both successes and failures for clues to improvement.
PEOPLE LEADERSHIP
- Customer Focus: Acts with customers in mind. Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Establishes and Maintains effective relationships with customers and gains their trust and respect.
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Watch, listen, and learn. You can’t know it all yourself… anyone who thinks they do is destined for mediocrity.