Assessments & Surveys

EMOTIONAL INTELLIGENCE - 360 Assessments

What is emotional intelligence, and haven’t we always had it? In CRM’s program EMOTIONAL INTELLIGENCE, you will learn that emotions are far more than just the “distraction” to our work lives that we’ve been conditioned to believe. In reality, human beings have evolved into emotional beings for some very good, practical reasons. In fact, as a wide range of psychologist, performance specialists, and organizational consultants have proven conclusively, emotions have immense practical value in helping us to be flexible and adaptable just as our work lives have come to require flexibility and adaptability in large proportions!

As the pace of workplace change increases and our workplaces make ever-greater demands on our cognitive, emotional, and physical resources, emotional intelligence will continue to emerge, not as something “nice” to have, but as an increasingly important set of “must-have” skills.

EMERGENETICS^®

Why do we think the way we do?

Individual people think in a variety of ways when faced with the same situation. Genetics or experience has taught most of us to rely on one method more than another has. In the Information Age, brains are more important than brawn. Not using your brain’s full range of thinking can seriously hinder the ways you relate to others and the way you approach tasks.

Knowledge is power only when you know how to use it.

Power

With so much to accomplish and so little time in which to do it, it is important to unlock the brains power in order to become more productive, creative and effective. Understanding your brain means understanding yourself – and others. Unlocking your intellectual capacity allows you to communicate more successfully with people whose outlook may differ from your own.

The Emergenetics Workshop is a powerful, energizing and fun learning experience in which teams discover an exciting new way to jumpstart team enthusiasm and effectiveness. As a foundation, each person completes the Emergenetics profile that yields insights into individual thinking preferences and behavioral styles.

By understanding and using Emergenetics’ principles, you will be able to:

• Understand self
• Understand others
• Understand customers
• Assemble the “perfect” team
• Enhance interpersonal communication
• Accelerate learning
• Make the “perfect” presentation
• Heighten creative problem solving
• Develop leadership skills
• Value diversity in thinking and behaving
• Increase productivity
• Promote life satisfaction

Results

The Workshop pinpoints areas for improvement –individually and as a team. Using that information, concrete strategies are developed to create superior relationships and results. Participants leave with a greater understanding of their strengths and abilities and what it takes to build and maintain an energized, effective team.

What clients say

“The Emergenetics session in our retreat provided great insight into who we are as individuals and how we can work effectively as a team.”

“Good continuity and connection between the Emergenetics section and our discussion regarding changes in our organization.”

Thomas-Kilmann Conflict Mode Instrument (TKI)

The TKI is a self-report questionnaire designed to measure your tendencies in dealing with interpersonal conflict. It describes five different conflict-handling modes and helps you identify which of these modes you use most often. By helping you become more aware of the choices you and others are making in conflict situations, the TKI and its feedback materials provide a way for you to steer conflict situations in constructive directions.

In the thirty years since the TKI’s inception, more than four million copies of the instrument have been sold and it has become the leading measure of conflict-handling behavior. It has also been used in hundreds of research studies. Today the TKI is used in a wide variety of applications, including the following:

• Management and supervisory training
• Negotiation training
• Team building
• Crisis intervention
• Marriage and family counseling